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Privacy Policy

AcademicTown Privacy Policy

Last Updated: 2024/08/10

At AcademicTown.com, we respect and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws. By using our website and services, you agree to the practices described in this policy.

Who We Are

AcademicTown is a platform designed to assist students in applying to universities abroad, securing scholarships, and obtaining visas. Our registered office is located at Gedimino pr. 28, LT-01104 Vilnius, Lithuania.

For any privacy-related queries, please contact us at:

What Data We Collect

We collect the following types of personal data to provide our services effectively:

a. Personal Information You Provide

When you fill out forms on our website, register for an account, or subscribe to our newsletter, we may collect:

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Address
  • Nationality
  • Educational background
  • Preferred universities and study programs
  • Documents such as academic transcripts, resumes, and personal statements
  • Payment information (when purchasing a service)
b. Automatically Collected Data

When you visit our website, we may automatically collect certain information through cookies or other tracking technologies:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed and duration of visit
  • Geographical location (based on IP)
c. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze website traffic, and serve targeted advertisements. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

How We Use Your Data

We use the personal data you provide for the following purposes:

a. Service Provision
  • To process and manage your university applications, scholarship submissions, and visa assistance.
  • To communicate with you regarding the status of your application or request.
  • To provide customer support and answer any questions you have.
b. Marketing
  • To send you updates, newsletters, and promotional materials related to our services, if you have opted in to receive them. You may unsubscribe from these communications at any time.
c. Website Analytics and Improvements
  • To analyze user behavior and improve the functionality and performance of our website.
  • To serve personalized content and ads based on your preferences and interests.

Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

  • Consent: You have provided your consent for us to use your data for specific purposes, such as marketing communications or account creation.
  • Contract: The processing is necessary to perform the services you requested, such as submitting university applications.
  • Legitimate Interests: We may process your data to improve our services, website, and marketing strategies, as long as it does not override your rights.
  • Legal Obligation: We may process personal data when required by law, such as in response to government authorities.

How We Share Your Data

We may share your personal data with the following third parties:

a. Universities and Educational Institutions

To process your university applications, we may need to share your personal information, such as academic records and personal statements, with the universities you apply to.

b. Service Providers

We may share your data with trusted third-party providers to perform services on our behalf, such as:

  • Payment processing
  • Cloud storage
  • Email marketing services
  • Website analytics tools

These third parties are bound by data protection agreements and may not use your data for any other purpose.

c. Legal and Regulatory Authorities

We may disclose your personal data if required to comply with legal obligations or protect the rights, property, or safety of AcademicTown, our users, or others.

 International Data Transfers

If you are located in the European Economic Area (EEA), your data may be transferred to countries outside the EEA that may not have the same level of data protection as your home country. In such cases, we ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place to protect your data.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal or reporting requirements.

  • Account Data: Retained for as long as your account is active or as needed to provide you with services.
  • Application Data: Retained as long as required by universities and educational institutions for application and admission purposes.
  • Marketing Data: Retained until you opt out or withdraw your consent for receiving marketing communications.

Your Rights

Under the GDPR and other relevant data protection laws, you have the following rights:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
  • Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data, subject to certain legal obligations.
  • Right to Restrict Processing: You can ask us to suspend the processing of your data under certain circumstances.
  • Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format to transfer to another service provider.
  • Right to Object: You can object to the processing of your data for direct marketing or other legitimate interests.
  • Right to Withdraw Consent: You can withdraw your consent for processing your data at any time.

To exercise your rights, please contact us at

 Security of Your Data

We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, or misuse. These include encryption, secure servers, and access controls. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under this age. If we learn that we have collected data from a child under 16, we will delete it immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice on our website or by sending you an email notification.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

  • Email: info@academictown.com
  • Phone: +370-64517211
  • Mailing Address: Gedimino pr. 28, LT-01104 Vilnius, Lithuania.